Privacy Policy

Last updated: December 2024

1. Introduction

1StTech OÜ (Registration Number: 11760748) ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical materials wholesale services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Company name and business information
• Product inquiries and project requirements
• Communication preferences
• Payment and billing information

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our electrical materials wholesale services
• To process your inquiries and provide quotes
• To communicate with you about products, services, and orders
• To send technical support and customer service communications
• To comply with legal obligations and protect our rights
• To analyze website usage and improve user experience

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating our business
• With manufacturers and suppliers to fulfill your product requests
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business correspondence and transaction records are typically retained for 7 years.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. Governing Law

This Privacy Policy is governed by the laws of Estonia and the European Union's General Data Protection Regulation (GDPR). Any disputes arising from this policy shall be resolved in the courts of Estonia.